Refund & Return Policy

Effective Date: June-1-2023

Thank you for shopping at SameeraSaneesh.com, a fashion apparel store committed to providing you with the best shopping experience. We understand that sometimes a product may not meet your expectations, and we want to make sure you are satisfied with your purchase. This Return Policy outlines our guidelines and procedures for returning items purchased from our website.

1. Eligibility for Returns:

   • We accept return/refund only for Damaged products. All Products are final sale.
   • Returns are accepted within 30 days from the date of delivery.
   • Only items purchased directly from SameeraSaneesh.com are eligible for return. 
   • To be eligible for a return, the item must be unused, in its original condition, and in the same packaging in which it was received.

2. Return Process:

   • To initiate a return, please send an email to [email protected] with the subject line: “Return Request – [Order Number].” Include the following details in your email:
     • Order number
     • Item(s) you wish to return
     • Damage details
     • Picture or Video of the damage

3. Return Authorization:

   • Once we receive your return request, our customer support team will review it and provide you with further instructions within two business days.
   • We reserve the right to refuse any returns that do not comply with our Return Policy.

4. Return Shipping:

   • The customer is responsible for the cost of return shipping unless the return is due to an error on our part, such as receiving the wrong item or a defective product.
   • We recommend using a trackable shipping method to ensure the safe return of the item.
   • Please retain the proof of shipment until we confirm the receipt of your return.

5. Refunds:

   • Upon receiving and inspecting the returned item, we will notify you via email about the status of your return.
   • If the return is approved, we will initiate a refund to your original payment method within 7 business days.
   • Shipping charges and any applicable taxes or duties are non-refundable.

6. Exchanges:

   • We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process outlined above and place a new order for the desired item.

7. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us at [email protected] within 48 hours of receiving the product. We will arrange for a replacement or refund, including any applicable shipping charges.

Please note that SameeraSaneesh.com reserves the right to update or modify this Return Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes.

If you have any further questions or require assistance, please contact our customer support team at [email protected]. We are here to help!

Thank you for choosing SameeraSaneesh.com for your fashion apparel needs.